Time your sales call

Making a direct sales call to a prospect is still something that may well play a major part in the way you facilitate sales and as such you want to catch your prospect at their desk, in a receptive mood, and without a secretary or voicemail barriers. To do this it is likely that before or after official office hours (9am-5pm) is most likely. Not only are these times the most productive for a lot of decision makers, but they might be more open to having a discussion.

I’ve yet to find any data regarding the best day to make the call however, some claim that Monday mornings and Friday evenings are not ideal. I would disagree! From my experience is that both these days can work well if you play the game!

i.e At such moments, prospects are indeed likely to be concerned with other matters, but that pressure makes them want to get rid of you quickly and since the general rule is that they are not rude, the quickest and easiest route “out” for them is to give you what you want; an appointment. Try it!

On a more serious note, I would avoid making prospecting phone calls in the central part of the day as people may well be harder to reach as they might be out of the office, at lunch etc. You might well reach the dreaded answerphone so have a strategy to decide on about how to overcome it. I’ve written some advice on the answerphone in a previous post if you need some advice.

Whatever times and days you trial, you may well find your own pattern that works for you and to give yourself the best chance of getting that meeting, always be courteous, friendly, professional and honest.

What sometimes really helps this type of call is having something to discuss like a brochure or a sales aid that you have sent in advance of the call as you can use this as a bit of an ice breaker, but what form should a brochure take?

This could open a can of worms, but I’ve written about how to get the best from a company brochure in a previous article.¬†if you need some tips.

 

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