What is digital marketing?

Digital marketing is pretty much any form of marketing that involves electronic devices. When you
think about it, digital marketing is just marketing. It’s how today’s businesses are getting their message in front of their best prospects and customers, but using online platforms. 

Whether we like it or not, most purchasing decisions begin online. None more so than now, customers are online: hanging out in social media, staying updated on current affair sites and blogs, and searching online when they have a need for a product or service. Your customers use Google and YouTube and many are now using voice search on their phones so effective digital marketing puts you in those same channels.

Think about the latest thing you looked for and/or bought. Regardless of what it was, you probably began by searching the Internet to see what was available, who provided them, and what your best options were. Your research may have also included by reviews you read, the friends and family you consulted and pricing. 

Talking to your potential customers on digital platforms means you build brand awareness, set yourself as an industry thought leader, and place your business at the forefront when the customer is ready to buy. Not only that, but digital marketing can collect valuable insights into your prospect market, audience behaviours, customer engagement, traffic sources and customer retention. 

What makes up digital marketing

Search engine optimization (SEO). 

SEO is the process of optimising the content you have online. Primarily, this will be a website and/or Blog. Google indexes pages so elements like the technical setup, the content, the URL, the page properties etc all play an influential part in helping your pages appear at the top of a search engine result for a specific set of keyword terms. 

Having a high, organic position in Google is one of the most desirable elements of effective digital marketing. Not only for visibility, brand building etc but effective SEO drives visitors to your site when they’re actually searching for the services and/or products you offer. Recent figures suggest that over 90% of people look for organic positions over paid ads……….

Paid search. 

Paid search, or pay-per-click (PPC) advertising, typically refers to the sponsored result on the top or side of a search engine results page (SERP). These results take the form of pre designed and written ads which charge you for every click. They have the word Ad next to them.

The beauty of paid search is that you can tailor your ads to appear when the desired search terms are entered into Goggle. This means your ads can be shown to prospects seeking something specific. This is called targeting in marketing speak! However, Google ads work very much like a bidding system; the higher your budget, the more change your ad will show and the more chance of getting a click. This is marketing speak is called visibility!

Content marketing. 

Content marketing has become a vital part of digital marketing. If companies can generate authentic, original and educational content consumers using a blog or a video, tag the item correctly and post to a website, channel or Insights platform, Google will be your friend forever! Some staistics indicate that content marketing gets three times more leads than paid search advertising so make the additional effort.

Social media marketing.

Socials have been all the rage for a while now, but……and it’s a big but, just because there are lots of platforms to use and these platforms are primarily free, it doesn’t mean that every company should have a profile on all of them. 

The key to effective social media marketing goes far beyond simply having active social media accounts. These platforms like Twitter come under the heading of social media as you need to create engaging content and interact with people. The more your audience is inspired to engage with you in return and the content you post, the more likely they are to share it. Once shared, your network will expand. 

Social media though, is time consuming so pick the platform that works for you and that is where your market it. Integrate activity with your other marketing efforts and, above all, don’t tell people you are going for a coffee on Twitter!

Email marketing. 

BMC is a massive fan of email marketing. Very much a push strategy as you push out your message to a database and it is still the quickest and most direct way to reach customers with information, updates, offers etc. Your eshot needs to be engaging, relevant, informative, and entertaining and tick the following 5 boxes – be trustworthy, relevant, engaging, consistent and be considered.

Yes, there are huge amounts of junk emails flying about, but these are simply mass market blasts that have no relevance to you. A quality, clean and relevant database of recipient is also vital.

Mobile marketing. 

Much as we all cannot live without our mobile devices, mobile marketing can be deemed as invasive. Think about a ping on your phone; you pick it up and it is a SMS or in app marketing advert. Delete.

Mobile marketing is quite young as a digital marketing platform but it can be effective. Not only that the ability to reach your customers directly on their devices is attractive, especially if your selling actual products, but consider your other digital marketing channels and the offer you make.

A great article that elaborates on this area is from Megan Mars.

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